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Refunds and Returns
Change of Mind / Refunds
Always contact Solar Batteries Online by the Contact Us page form and wait for our instructions before returning any goods.
Excluding manufactured and order in items, we may depending on the circumstance permit a change of mind about a purchase for a period up to 7 days from date of purchase, if permitted we will refund the money paid for your item less a restocking fee of 20% or $45 processing fee (whichever is greater) provided that the goods are returned at your expense in a “as shipped” saleable condition including original unmarked and unopened packaging. We do not refund outgoing or return freight costs. We do not accept returns for goods after 7 days from the date of delivery. Any refund will be made in the same way as you originally paid and will be processed against the original purchases details.
Requests to return an item MUST be lodged via the Contact Us page.
About
About Our Firm
Welcome to Solar Batteries Online, a professional operation established to cater for the battery needs of all Australian’s providing batteries to suit everything from Renewable Energy / Solar applications, Telecommunications, UPS & Golf Cart Batteries. Solar Batteries Online also specialises in Battery Chargers to suit many applications; including domestic workshop and commercial applications, we also supply Solar Quotes partnering with some of Australia’s leading solar installers.
Solar Batteries Online is an Australian family owned business, our family has been providing you the very best in battery and solar customer service and advice since 1992. We are also passionate about Battery Recycling operations and organise battery pick up.
Of key importance is our emphasis on professional customer service and after sales care. Having developed the largest Service Agency network in regional Australia , good “word of mouth” referrals are of prime importance. To maintain this level of service, our staff are continually kept informed and trained about new product developments, and also all aspects of our existing range so that we can offer you quality products and professional service at a competitive price.
We stock and supply a comprehensive range of batteries, battery chargers and solar equipment and accessories from major suppliers such as PowerPlus, GenZ, Narada, Trojan, Raylite, Simpliphi, Hoppecke, PylonTech, LG, BYD, Victron, Sonnenschien & more. We supply inverters from Selectronic, Victron, Fronius, SMA, Solplanet, Sungrow, Goodwe, ABB and more.
If you don’t see your product in the online store contact Jason on 0466 960 552
Jason Eldridge
Director / Business Development Manager
Head honcho… with a huge passion for solar and making things greener.
Neil McLaren
Sales & Techincal Support
Electrical engineer specialising in solar and home automation.
Jonathan Broome
Accounts & Admin
Accounts, Admin, Web Design…and more!
Lucy Abigail
Marketing & Web Development
Xero accounting guru, billing and web developer.